Store: AirHelp

How Much Compensation Can You Claim Through AirHelp?

The amount depends on where you flew and how long your delay was. Here's a general breakdown:

Under EU261 regulation — which covers flights departing from the EU or arriving into the EU on an EU-based carrier:

• Flights under 1,500km delayed by 3+ hours — up to €250 per passenger
• Flights between 1,500km and 3,500km delayed by 3+ hours — up to €400 per passenger
• Flights over 3,500km delayed by 4+ hours — up to €600 per passenger

Under US DOT rules, UK261, and other regional regulations, compensation amounts vary but can still reach into the hundreds of dollars per passenger.

AirHelp's eligibility checker runs your flight against all applicable regulations automatically, so you don't need to know the rules yourself — they handle that part.

How Does AirHelp Work?

The process is designed to be as hands-off as possible for the passenger. Here's how it goes from start to finish:

Step 1 — Check your eligibility Enter your flight number and travel date on AirHelp's website. Their system checks your flight history against compensation regulations in seconds and tells you whether you have a valid claim.

Step 2 — Submit your claim If you're eligible, you fill in a short form with your personal details and any relevant documentation. AirHelp guides you through exactly what's needed.

Step 3 — AirHelp takes over From here, AirHelp contacts the airline directly. They handle all the back-and-forth, legal letters, and follow-ups. You don't have to deal with the airline at all.

Step 4 — Get paid When the airline pays out, AirHelp transfers your compensation minus their service fee. If they don't win the case, you owe nothing.

What Flights Are Covered by AirHelp?

AirHelp covers a wide range of disruption scenarios across multiple global regulations:

• Flight delays of 3 hours or more at your final destination
• Cancelled flights with less than 14 days notice
• Overbooked flights where you were denied boarding involuntarily
• Missed connections caused by an earlier delay on the same booking
• Flights from the past 3 years — yes, you can claim for old disruptions too

Coverage applies to flights under EU261, UK261, US DOT regulations, Brazilian ANAC rules, Canadian APPR, and several others depending on your route and carrier.

Does AirHelp Cover Old Flight Claims?

Yes — and this surprises a lot of people. You can claim compensation for disrupted flights going back up to 3 years in most jurisdictions, and up to 6 years in some countries like the UK. If you've had a delayed or cancelled flight in the past few years and never claimed, it's worth running it through AirHelp's checker right now. You might have money sitting unclaimed without even realizing it.

AirHelp vs Claiming Directly from the Airline

You technically can claim compensation directly from an airline yourself. The question is whether it's worth your time and frustration. Here's how the two approaches compare honestly:

Claiming yourself:

• Free — you keep 100% of the compensation
• Time-consuming — airlines are notorious for delaying, ignoring, or rejecting valid claims
• Requires you to know the relevant regulations and your rights
• You may need to escalate to a national enforcement body or small claims court
• Can take months or longer with no guarantee of success

Using AirHelp:

• AirHelp takes a percentage fee (typically 25–35% of the compensation amount)
• Completely hands-off for you after submitting the initial claim
• AirHelp has legal teams and established relationships with airlines
• Higher success rate on difficult claims
• No win, no fee — zero risk to you financially

For straightforward cases where the airline is cooperative, claiming yourself can make sense. For anything where the airline pushes back — which is most cases — AirHelp's success rate and zero-risk model makes the fee well worth it.

What Is AirHelp+?

AirHelp+ is AirHelp's premium membership plan. For an annual fee, it gives you enhanced coverage and additional benefits beyond the standard no-win-no-fee claims service:

• Reduced service fees on successful claims
• Lounge access at hundreds of airports worldwide
• Flight delay protection that kicks in faster
• Priority claim handling — your cases go to the front of the queue
• Travel assistance for rebooking and support during disruptions

If you fly frequently — even a handful of times a year — AirHelp+ can easily pay for itself on a single successful claim, especially when you factor in the lounge access benefit alone.

AirHelp Promo Codes — How to Save on AirHelp+

While AirHelp's standard compensation service is already free to use (they only take a fee if you win), AirHelp+ membership occasionally comes with discount codes and promotional offers. Solvfly tracks these deals and lists any active AirHelp promo codes right here on this page.

If there's a working discount available for AirHelp+ membership, you'll find it here — verified, tested, and ready to apply at checkout.

How To Use an AirHelp Promo Code

Step 1 — Copy the AirHelp promo code from this Solvfly page

Step 2 — Head to AirHelp.com and choose your plan or start your claim

Step 3 — At checkout, look for the promo or discount code field

Step 4 — Paste your code and hit apply

Step 5 — Confirm your reduced price and complete the signup

If the code isn't applying, check that it hasn't expired and that it applies to the plan you've selected. Come back to Solvfly for an updated code if needed.

AirHelp FAQ

Is AirHelp legitimate? Yes. AirHelp is the world's leading flight compensation service, accredited by multiple consumer protection bodies and trusted by millions of passengers globally. They operate transparently with a clear no-win-no-fee model and have a strong track record of successful claims.

How much does AirHelp charge? AirHelp's standard service fee is typically 25–35% of the compensation amount, only charged when they win your case. If they don't succeed, you pay nothing. AirHelp+ membership has a separate annual fee with reduced per-claim charges.

How long does an AirHelp claim take? It varies depending on the airline and jurisdiction. Simple cases can resolve in a few weeks. More complex cases — particularly where legal action is required — can take several months. AirHelp keeps you updated throughout the process.

Can I claim if I booked through a travel agency or third-party site? Yes. Your compensation rights are tied to the flight itself, not how you booked it. As long as the flight qualifies under the relevant regulation, you can claim regardless of where you purchased the ticket.

What if the airline blames bad weather? Airlines frequently cite extraordinary circumstances like weather to avoid paying compensation. AirHelp investigates whether the claim is genuine — not every weather-related delay legally qualifies as an extraordinary circumstance, and airlines sometimes use this as a blanket excuse. AirHelp pushes back on invalid rejections.

Can I claim for a flight that was delayed but I still made my connection? If your final destination arrival was delayed by 3 hours or more, you may still have a valid claim even if you made an intermediate connection. The delay at your end destination is what matters, not individual leg timing.

Does AirHelp work for all airlines? AirHelp works with most major airlines worldwide. Coverage depends on the route and applicable regulation — their eligibility checker will confirm whether your specific flight and airline qualify when you submit your details.

What documents do I need to file a claim? Typically your booking confirmation, boarding pass if you have it, and personal ID details. AirHelp will tell you exactly what's needed for your specific claim when you submit.

Can I claim for a flight booked with miles or points? In most cases, yes. Compensation rights apply to the passenger regardless of how the ticket was paid for. AirHelp can advise on your specific situation during the claim process.

Your Rights as an Air Passenger

Most travelers don't realize how strong their legal rights actually are when flights go wrong. Regulations like EU261/2004 were specifically designed to hold airlines accountable and make compensation a legal requirement — not a goodwill gesture. Airlines know this, which is why they make the claims process as difficult as possible.

AirHelp exists to level that playing field. You have the right to compensation. The airline has a legal obligation to pay it. AirHelp makes sure that obligation is actually met.

Bookmark This Page for Your Next Disruption

Flight disruptions never happen at a convenient time. Bookmark this Solvfly page now so that if your next flight is delayed or cancelled, you know exactly where to go and you have access to the latest AirHelp promo codes the moment you need them.